Privacy Policy

At ShabbyHerbs.online, your privacy matters to us. This policy explains what information we collect, how we use it, and how we keep it safe. By using our website, you’re trusting us with your information—and we take that seriously.

1. Information We Collect

When you interact with us, we may collect:

  • Personal Info: Name, email, phone number, billing/delivery address.
  • Payment Info: Collected securely through our payment provider (we don’t store your card details).
  • Browsing Data: IP address, device type, and how you use our site (for analytics and site improvements).

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders.
  • Send order confirmations, shipping updates, and customer support responses.
  • Improve our website, products, and overall customer experience.
  • Send occasional promotional emails (only if you’ve opted in—you can unsubscribe anytime).

3. Sharing Your Information

We don’t sell, rent, or trade your data. Ever.
We only share information with:

  • Payment processors (to securely complete transactions).
  • Shipping companies (to get your order to your doorstep).
  • Service providers that help us run the website (like hosting and analytics tools).

4. Cookies & Tracking

Like most websites, we use cookies to:

  • Remember your preferences (like cart items).
  • Improve site performance.
  • Analyze visitor traffic and behavior.

You can adjust your browser settings to block cookies, but it may affect how the site works.

5. Keeping Your Data Safe

We use SSL encryption and secure servers to protect your data. While no system is 100% hacker-proof, we take strong precautions to keep your information safe.

6. Your Rights

You have the right to:

  • Request a copy of the personal info we hold about you.
  • Ask us to update or correct inaccurate info.
  • Request deletion of your data (except for info we’re legally required to keep).
  • Opt out of marketing emails anytime by clicking “unsubscribe” at the bottom of our messages.

7. Children’s Privacy

Our site is not intended for children under 13. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy as our business or the law changes. Updates will always be posted here with a new “Effective Date.”