Effective Date: 23rd of March, 2026.
At Shabby Herbs, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
1. Information We Collect
When you visit or make a purchase from our website, we may collect the following types of information:
Personal Information
- Full name
- Billing and shipping address
- Email address
- Phone number
Order Information
- Products purchased
- Order history
- Transaction details
Payment Information
All payment transactions are securely processed through Stripe.
We do not store or have access to your full credit/debit card details.
Stripe may collect:
- Payment card details
- Billing address
- Transaction data
For more information, please review Stripe’s privacy policy.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Manage payments securely
- Provide customer support
- Send order updates and confirmations
- Improve website performance and user experience
- Send marketing emails (only if you opt-in)
- Prevent fraud and enhance security
3. WooCommerce Data Handling
Our website is powered by WooCommerce, which collects and stores information necessary to process your orders.
This includes:
- Name, address, and contact details
- Order and purchase history
- Shipping and billing information
We retain this information for:
- Order processing and record keeping
- Legal, tax, and accounting purposes
4. Sharing Your Information
We do not sell your personal information. However, we may share your data with trusted third parties necessary to operate our business:
- Stripe – for secure payment processing
- Shipping providers – to deliver your orders
- Website hosting and maintenance providers
- Analytics tools (e.g., Google Analytics)
All third parties are required to keep your information secure and use it only for intended purposes.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep items in your cart
- Enable secure checkout
- Remember your preferences
- Analyze website traffic and performance
WooCommerce cookies may include:
- Cart and session cookies
- Login and user preferences
You can disable cookies in your browser settings, but some features of the website may not function properly.
6. Data Retention
We retain your information for as long as necessary to:
- Fulfill orders
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
You may request deletion of your personal data at any time (subject to legal requirements).
7. Data Security
We implement industry-standard security measures, including:
- SSL encryption
- Secure payment processing via Stripe
- Restricted access to personal data
Despite our efforts, no method of transmission over the internet is 100% secure.
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct or update your information
- Request deletion of your data
- Withdraw consent for marketing communications
To exercise your rights, please contact us using the details below.
9. Third-Party Services
Our website may include integrations or links to third-party services. These services have their own privacy policies, and we are not responsible for their practices.
10. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
12. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Address:
12355 Bissonnet St
Houston, TX 77099
Email:
info@shabbyherbs.online
Phone:
+1 (832) 774-3464
+1 (281) 594-8912